Program Analyst
This Program Analyst position is located the Glynco, Georgia Training Facility in the Training & Development Division, Transportation Security Administration (TSA), Department of Homeland Security (DHS). Major Duties include but are not limited to:
Gather and organize information on problems or procedures, evaluate alternative methods for resolution, and present recommendations to supervisor or team lead; analyze data gathered by compiling, categorizing, calculating, and tabulating training program information or data in order to identify the underlying principles, reasons, or facts relative to training data; documents findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes. Develop and maintain course files using technology tools for retrieval of records; prepare and review forms and reports; confer with management and users about format, distribution, and purpose; identify problems and propose recommendations for improvements; prepare manuals and user guides as well as train employees in use of new forms, reports, and procedures. Conduct routine assessments and validation of agency training delivery and scheduling requirements and supporting operating systems relative to training programs; documenting observations and providing timely feedback to managers and subject matter experts regarding opportunities to improve system performance; evaluate the effectiveness of processes and procedures, provide information to staff and senior analysts/supervisors/managers in a variety of studies and reports, to include recommendations for improvements when appropriate. Inputs data and maintain a high degree of accuracy for all manual, automated database, and electronic office files and records, ensuring consistency with Privacy Act or other regulatory requirements relative to TSA programs. This position is also being announced through Public (US Citizen) procedures under Announcement #HQ-ES-TD-20-731260-P2. Candidates who wish to be considered under both Public (US Citizens) and Government-Wide procedures must apply to both announcements. It is anticipated that all TSA Headquarters personnel within the Washington, DC metropolitan area will begin relocating to Springfield, Virginia beginning Summer 2020. If you are selected for a Headquarters position currently located in this region, your duty location will change due to the TSA Headquarters Consolidation Plan. To qualify for the SV-G Pay Band (equivalent to GS-11), you must have one year of specialized experience at the SV-F or GS-9 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as:
Utilizing a variety of tools (i.e., spreadsheets and other software applications) to complete assignments and develop accurate products for supervisor and/or team lead. Administering analytical and evaluative methods and techniques to perform research activities and conduct studies. Applying problem solving skills to complete assignments, provide guidance, and recommend new approaches to management to resolve routine, multiple, and varying issues/problems within a team environment. OR Achievement of a Ph.D. or equivalent doctoral degree in a field of study which is in or directly related to this position. ORThree full years of progressively higher level graduate education leading to such a degree. OR LL.M., if related. ORCombining Education and
Experience:
Combinations of successfully completed graduate level education, beyond the second year, and experience may be used to meet total qualification requirements for this position, and may be computed by first determining your total qualifying experience as a percentage of the experience required for the band level; then determining your education as a percentage of the education required for the band level; and then adding the two percentages. The total percentages must equal at least 100 percent. GRADUATE EDUCATION:
Education at the graduate level in an accredited college or university in the amounts indicated above meets the requirements for this position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the one year of full-time study requirement. Note:
For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree. NOTE:
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. To qualify for the SV-F Pay Band (equivalent to GS-9), you must have one year of specialized experience at the SV-E or GS-7 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as:
Communicating verbally and in writing as appropriate for the needs of targeted audiences. Gathering data, information, and observations collected and presenting in studies, reports, and presentations in a clear manner. Meeting and interacting professionally with employees and customers at all levels, both within and outside the organization. OR Achievement of a Ph.D. or equivalent doctoral degree in a field of study which is in or directly related to this position. ORThree full years of progressively higher level graduate education leading to such a degree. OR LL.M., if related. ORCombining Education and
Experience:
Combinations of successfully completed graduate level education, beyond the first year, and experience may be used to meet total qualification requirements for this position, and may be computed by first determining your total qualifying experience as a percentage of the experience required for the band level; then determining your education as a percentage of the education required for the band level; and then adding the two percentages. The total percentages must equal at least 100 percent. GRADUATE EDUCATION:
Education at the graduate level in an accredited college or university in the amounts indicated above meets the requirements for this position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the one year of full-time study requirement. Note:
For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree. NOTE:
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience):
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following:
Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
Estimated Salary: $20 to $28 per hour based on qualifications.
Gather and organize information on problems or procedures, evaluate alternative methods for resolution, and present recommendations to supervisor or team lead; analyze data gathered by compiling, categorizing, calculating, and tabulating training program information or data in order to identify the underlying principles, reasons, or facts relative to training data; documents findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes. Develop and maintain course files using technology tools for retrieval of records; prepare and review forms and reports; confer with management and users about format, distribution, and purpose; identify problems and propose recommendations for improvements; prepare manuals and user guides as well as train employees in use of new forms, reports, and procedures. Conduct routine assessments and validation of agency training delivery and scheduling requirements and supporting operating systems relative to training programs; documenting observations and providing timely feedback to managers and subject matter experts regarding opportunities to improve system performance; evaluate the effectiveness of processes and procedures, provide information to staff and senior analysts/supervisors/managers in a variety of studies and reports, to include recommendations for improvements when appropriate. Inputs data and maintain a high degree of accuracy for all manual, automated database, and electronic office files and records, ensuring consistency with Privacy Act or other regulatory requirements relative to TSA programs. This position is also being announced through Public (US Citizen) procedures under Announcement #HQ-ES-TD-20-731260-P2. Candidates who wish to be considered under both Public (US Citizens) and Government-Wide procedures must apply to both announcements. It is anticipated that all TSA Headquarters personnel within the Washington, DC metropolitan area will begin relocating to Springfield, Virginia beginning Summer 2020. If you are selected for a Headquarters position currently located in this region, your duty location will change due to the TSA Headquarters Consolidation Plan. To qualify for the SV-G Pay Band (equivalent to GS-11), you must have one year of specialized experience at the SV-F or GS-9 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as:
Utilizing a variety of tools (i.e., spreadsheets and other software applications) to complete assignments and develop accurate products for supervisor and/or team lead. Administering analytical and evaluative methods and techniques to perform research activities and conduct studies. Applying problem solving skills to complete assignments, provide guidance, and recommend new approaches to management to resolve routine, multiple, and varying issues/problems within a team environment. OR Achievement of a Ph.D. or equivalent doctoral degree in a field of study which is in or directly related to this position. ORThree full years of progressively higher level graduate education leading to such a degree. OR LL.M., if related. ORCombining Education and
Experience:
Combinations of successfully completed graduate level education, beyond the second year, and experience may be used to meet total qualification requirements for this position, and may be computed by first determining your total qualifying experience as a percentage of the experience required for the band level; then determining your education as a percentage of the education required for the band level; and then adding the two percentages. The total percentages must equal at least 100 percent. GRADUATE EDUCATION:
Education at the graduate level in an accredited college or university in the amounts indicated above meets the requirements for this position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the one year of full-time study requirement. Note:
For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree. NOTE:
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. To qualify for the SV-F Pay Band (equivalent to GS-9), you must have one year of specialized experience at the SV-E or GS-7 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as:
Communicating verbally and in writing as appropriate for the needs of targeted audiences. Gathering data, information, and observations collected and presenting in studies, reports, and presentations in a clear manner. Meeting and interacting professionally with employees and customers at all levels, both within and outside the organization. OR Achievement of a Ph.D. or equivalent doctoral degree in a field of study which is in or directly related to this position. ORThree full years of progressively higher level graduate education leading to such a degree. OR LL.M., if related. ORCombining Education and
Experience:
Combinations of successfully completed graduate level education, beyond the first year, and experience may be used to meet total qualification requirements for this position, and may be computed by first determining your total qualifying experience as a percentage of the experience required for the band level; then determining your education as a percentage of the education required for the band level; and then adding the two percentages. The total percentages must equal at least 100 percent. GRADUATE EDUCATION:
Education at the graduate level in an accredited college or university in the amounts indicated above meets the requirements for this position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the one year of full-time study requirement. Note:
For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses from an accredited college or university, which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. The information must be provided with the application by the closing date of the announcement. If selected, the applicant must supply a transcript or certification of degree. NOTE:
Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience):
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Resumes must include the following:
Narrative description of duties with start and end dates (including the month and year) for work experience. State the number of hours worked in a position (i.e. full-time or part-time). If part-time, state the total number of hours worked per week. Performance level (i.e. band or grade) You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
- Department:
0343 Management And Program Analysis - Salary Range:
$36,914 to $66,943 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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