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Program Assistant SV-0344-E/F

Company Name:
Department Of Homeland Security
Open to all U.S. Citizens.
Salary range listed includes Locality Pay of 14.16%.
This position is located in Glynco, GA.
Permanent Full Time Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please:
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You must possess U.S. Citizenship or be a U.S. National. You must complete a favorable Background Investigation (BI). You must be able to obtain and maintain a Secret Clearance. This Program Assistant position is located at the TSA Training Academy in Glynco, Georgia, in the Security Operations Training Division, within the Office of Training and Workforce Engagement (OTWE), Transportation Security Administration (TSA), Department of Homeland Security (DHS). If selected for this position, you will be reporting directly to the TSA Training Academy Branch Manager and will provide time sensitive and critical assistance to the managers and other Academy professional staff to perform a wide range of clerical and administrative activities (e.g., making arrangements for meetings, conferences, and workshops; typing correspondence; maintaining office files; managing Incoming and outgoing mail; preparing travel documentation; coordinating conference room scheduling; and arranging for teleconferencing). Typical assisgnments include but are not limited to:
Inputting data and maintaining a high degree of accuracy for all manual, automated database, and electronic office files and records, ensuring consistency with Privacy Act or other regulatory requirements.
Researching administrative and clerical policies and procedures, and providing Information to all levels of the organization.
Evaluating the effectiveness of clerical processes and procedures, and providing information to staff and senior analysts/supervisors/managers in a variety of studies and reports, including recommendations for improvements when appropriate.
Working under the guidance of senior staff to purchase required agency supplies, monitoring inventory, and distributing supplies to the TSA Training Academy staff.
The major duties described above reflect the full performance level of this position. Typically, the lower pay band (E Band) performs the same duties but will receive more guidance and training and work assignments may be less complex.
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement. You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.
When completing the assessment questionnaire for this position, you will be prompted to elect if you wish for your application to be considered as External (where Veterans' Preference applies), as Status (current or former Federal Employees), and/or Internal to TSA as a current permanent or competitive temporary employee. At that time, please select the answer(s) that apply to you and your application to this position.
Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:

Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position; _

Well Qualified - applicants possessing experience that exceed the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job; and

Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. _
To preview questions please click here.
To qualify at the SV-E Pay Band (equivalent to GS-7/8), you must have one year of specialized experience at the SV-D Pay Band or GS-6 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Such experience includes assisting with applying records management practices; coordinating, and accomplishing multiple and varying assignments (i.e., arrangements for meetings/conferences, preparing travel documentation, or performing time and attendance responsibilities); or utilizing software applications or automated systems to complete assignments (i.e., creating spreadsheets, entering records, or producing documentation).
To qualify at the SV-F Pay Band (equivalent to GS-9-10), you must have one year of specialized experience at the SV-E Pay Band or GS-8 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Such experience includes safeguarding records and ensuring compliance with applicable records management guidance; or planning, coordinating, and accomplishing multiple and varying assignments (i.e., arrangements for meetings/conferences, preparing travel documentation, or performing time and attendance responsibilities).
NOTE: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.
Please Note: All of the following must be received in our office by 11:59 PM EST (Eastern Standard Time) on the closing date of this announcement. If we do not receive all required information by the closing date, your application may not be considered.
Your application must include:
1. Resume
2. Self Assessment Questionnaire for this position
3. Applicable supporting documents (see Required Documents Section)
Click the "Apply Online" button below and follow the prompts to apply.
We strongly encourage you to apply online. If you are unable to apply online, please contact the TSA HRAccess Help Desk before the closing of this announcement for alternative options on how to apply. The Help Desk is available by phone at between the hours of: 7:00AM - 8:00PM ET Monday - Friday, 10:00AM - 3:00PM ET Saturday, or 11:00AM - 4:00PM ET Sunday. If outside these hours, please email your question or concern to Helpdesk@ or fax .
When contacting the Help Desk please provide your contact information, the Job Announcement Number of the position you are interested in, and your questions or concerns. In addition to a resume and the assessment questions, you must submit copies of any of the following documents if you are applying based on current or former Federal Government Status (if you are not a current TSA employee), Veterans' Preference, or education or a combination of education and experience:
SF-50, Notification of Personnel Action - Current TSA employees are not required to submit an SF-50 to support eligibility for internal/status consideration.
If you are not a current TSA employee: you must submit your most recent personnel action SF-50 (or equivalent document) to support your eligibility for Status consideration. If you elect Status for the consideration of your application without submitting an SF-50 demonstrating your current or previous permanent Federal employment status, and you are not a current TSA employee, your application may not receive Status consideration.
DD-214 - If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty, or other appropriate documentation to prove your entitlement and to provide verification of an Honorable Discharge. Failure to provide this documentation will result in your application not receiving 5-point preference.
SF-15 and VA Letter - If you are claiming Veterans' Preference based upon a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement; an SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation will result in your application not receiving 10-point preference. The questionnaire will assess your qualifications for the job, and will be used to identify the best qualified applicants to be referred to the hiring manager for further consideration and possible interview. We will notify you of the outcome of these steps when they have been completed. You may also check your application status by visiting the Candidate Dashboard. Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: .
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.
TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.
Payment of relocation expenses (Permanent Change of Station) is not authorized.
Qualified non-competitive eligible candidates may be referred for consideration on a separate, unranked list.
More than one position may be filled from this announcement.
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